Update on shipping

August 6th, 2019

Greetings from the VT Cosmetics Box team,

As you are aware, the VT Cosmetics Box team is dedicated to bringing you products that are of the highest standard and quality. However, it has been brought to our attention by the team at VT Cosmetics that there was an expiry issue with one of the products inside the box. We were just notified recently of this issue and we would like to sincerely apologize for the miscommunication.

Unfortunately, this means that the tracking number we received from VT Cosmetics that you have received is not your actual tracking number. VT Cosmetics has assured us that shipment of the upgraded version of the product will be shipped in a few days.

What does this mean?

Once shipped, we will be sending you a valid tracking number for your VT Cosmetics Box purchase! And to express our apologies for the long delay, we will also be sending a special gift, a BT21 item to you personally (shipped separately).

On behalf of the VT Cosmetics Box team, we would like to apologize for the delays and we would like to express our greatest appreciation for all your love and patience! We can't wait to continue our journey with you all!


With love,
VT Cosmetics Box

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